Select this option if you need support for one of the following applications:
DSA NEWS & UPDATES
Juergen Meyer is leading the Marketing Applications Services and Support Team and is responsible to drive the standardization of Support processes for all Marketing Applications.
Previously, as Manager of Marketing and Communications within EMEA, he managed Process Simplifications of Marketing Collaterals; He also was responsible of the Content Management for all IPG Products and the Event Management.
2006 Juergen Meyer won the Circle Award for simplification and standardization of HP’s Web pages in EMEA and APJ working for HP.Com Juergen joined HP in January 1997, as technical process engineer, he implemented technical configuration rules for High End Products and drove so efficiency improvement & process effectiveness.
Before joining HP, he served 10 years as Officer of Special Forces Command (KsK) in the German Army.
Earlier in his career, he worked as Banker at the Raiffeisenbank Hesselberg in the middle of Bavaria.
Juergen Meyer holds a Diploma in Business Economics and Marketing from Munich University/Germany and a Master in process and project Management from the George Washington University
Advanced training modules deep-dive into specific application capabilities or process flows and teach you how to effectively use them.
Targeted at frequent users of specific capabilities or defined user groups with permissions to specific capabilities.
Fundamentals training modules provide an overview of key application capabilities or process insights and teach you how to effectively use them.
Targeted at application/process users.
Introduction training modules provide an overview and teach the key concept of a marketing application or process.
Targeted at all audiences.
DSA manages and maintains the end-to-end user support and engagement, allowing application owners and stakeholders to focus on their core business.
Based on a standardized, cost-effective approach for support & services delivery across applications and processes, covering on-boarding, end-to-end training and communi- cation services, global level I and II support, business process automation, and management of change, DSA provides stakeholders and users with a unified, integrated support and services model and access to expert knowledge.